Knowledge Process Outsourcing

Unlike conventional BPO, where the focus is on process expertise, the focus in KPO is on knowledge expertise and requires service providers to possess advanced technical and analytical skills. nLeague’s unique combination of technological skills in IT, Mechanical Engineering and Embedded systems in conjunction with our strong domain strength in Manufacturing and the healthcare industry; helps us deliver enable businesses with tangible improvement in efficiencies for key business functions.

nLeague's KPO services include:

Technical Publications:
Technical publications are a natural extension of nLeague’s product engineering service offering. Our in depth understanding of service-ability and user preferences gives us strong insights to jump start the technical documentation requirements for our clients.

We offer the benefits of seamless execution, scalability, continuous improvement, innovation and flexible business models. Our technical publications services include creation, updation, adaption, and modification of –

  • Product Maintenance Manuals.
  • Illustrated Part Lists and Catalogs.
  • Parts Service Manuals.
  • Service bulletins.
  • User manuals/handbooks.
  • Conversion of legacy formats to current technologies.

Sales & Marketing:
With our innate distributed model of global business execution, we deliver integrated marketing services deployments that provide customized services & processes to meet specific requirements of client organizations. Our S&M services comprises of

Our Procure to Pay offering includes the following services:

  • Contact Data Management.
  • Campaign Management.
  • Analytics.