nLeague - Business Process Outsourcing

Business Process Outsourcing

Fortune 500 companies use the global model to steal the advantage of client proximity from Small and Midsize companies with Business Process Outsourcing (BPO). Simultaneously, small and midsize companies are challenged by scale of operation to fully harness the benefits of globalization.

nLeague has engineered a response to meet this challenge with its powerful Leveraged BPO Model that draws on the full advantages of BPO without paying the price for scale. The services are tailored to suit each Client's specific requirement and integrated to provide an end-to-end solution. Our solutions go beyond labor arbitrage by adding value to client's business to facilitate a competitive difference.

We go beyond SLAs in our approach to process outsourcing. Our clients gain insights, growth, and measurable impact through our pre-built process asset based solutions. The benefits nLeague delivers are:

Project scale without the cost of scale.
Address seasonal demand crunch on resources.
Measurable performance improvements.

nLeague's BPO offering's comprise of the following practices:

Finance and Accounting Outsourcing
nLeauge's key focus areas in finance and accounting are in providing transformational value to our clients through process automation, re-engineering and benchmarking. We bring best practices to the table to deliver a flexible solution approach for transforming processes.

Knowledge Process Outsourcing
Unlike conventional BPO, where the focus is on process expertise, the focus in KPO is on knowledge expertise and requires service providers to possess advanced technical and analytical skills. nLeague's unique combination of technological skills in IT, Mechanical Engineering and Embedded systems in conjunction with our strong domain strength in Manufacturing and the healthcare industry; helps us deliver enable businesses with tangible improvement in efficiencies for key business functions.

Customer Care Outsourcing
nLeague's customer service solutions provide quality service through specialized resources adept in dealing with volumes of inbound customer service. Our personnel utilize innovative tools to provide business requirement specific responses.